AJ's Aquariums Shipping Policy

Please read our shipping and guarantee policy before making any purchases.

Payment

Payment must be completed at the time of purchase. Sales tax will be applied to sales within Florida.

Shipping

We ship FedEx Standard Overnight, Monday through Wednesday, to the contiguous U.S. only. Please note that all purchases, including LPS Corals, Soft Corals, SPS Corals, and Fish may be combined into one shipment to save on shipping costs.

On the day your order ships, you will receive an email containing your FedEx tracking number. We do not require a signature for delivery. We suggest you acclimate your animals, including any corals or other live stock, as soon as the package is dropped off, as the longer they remain in the bag, the more stressed they become. AJ's Aquariums cannot be held responsible for mechanical or weather delays that may cause your FedEx shipment to arrive late.

Live Arrival Guarantee

In the unlikely event of a DOA (Dead On Arrival), contact us within 2 hours of delivery (FedEx posted time) via email and include a clear digital photo of the dead coral. Please do not dispose of the animal without AJ's authorization; doing so will void the guarantee. After approving the DOA, a store credit will be issued towards a future purchase minus shipping charges. We do not refund or credit any shipping costs. Once livestock is in your tank, we have no control over the conditions, and no guarantee is implied past delivery. The buyer must receive the item on the FIRST delivery attempt.

We do not accept returns. Do not ship the item back.

A yellow fish with purple spots near coral.